Terms and Conditions
Last updated: 10/06/2026
These Terms and Conditions ("Terms") govern your use of https://mbsagencystudio.com/mbs-agency and the services provided by MBS Agency Studio ("we", "us", "our"). By using our site, submitting a form, or using our services, you agree to these Terms. If you do not agree, please do not use our site or services.
1. Our services
We provide reputation management and related marketing services that help businesses collect and manage customer reviews. The specific services, deliverables, and fees for any engagement will be agreed with you separately.
2. Eligibility
You must be at least 18 years old and able to enter into a binding agreement to use our services.
3. Messaging terms (SMS)
By providing your mobile number and opting in to receive SMS messages, you consent to receive recurring text messages from MBS Agency Studio regarding your inquiries, our services, appointment reminders, follow-ups, service updates, and, where separately consented to, marketing and promotional communications.
Message frequency may vary. Message and data rates may apply.
You can cancel the SMS service at any time by replying STOP to any message from MBS Agency Studio. After you send STOP, we may send you a final SMS confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again.
If you need assistance, reply HELP for help or contact us at [email protected] or +1 (774) 329-9798.
Carriers are not liable for delayed or undelivered messages.
Consent to receive SMS messages is not a condition of purchasing any products or services.
Your mobile information and SMS opt-in consent will be handled in accordance with our Privacy Policy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
For more information about how we collect, use, and protect your information, please review our Privacy Policy at https://mbsagencystudio.com/privacy-policy.
4. Your responsibilities
You agree to provide accurate information, to use our site and services lawfully, and not to misuse, disrupt, copy, or attempt to gain unauthorized access to our site or systems.
5. Fees and payment
Where you purchase services, fees, billing frequency, and payment terms will be set out at the point of sale or in a separate agreement. Unless stated otherwise, fees are billed in advance and are non-refundable except where required by law. You authorise us to charge the payment method you provide for the agreed fees.
6. Third-party services
Our services rely on third-party platforms and tools. We are not responsible for the availability, performance, or policies of those third parties, and their terms may also apply to you.
7. Results and disclaimer
We work to improve your reviews and online reputation, but we do not guarantee any specific number of reviews, ratings, rankings, or business results, as these depend on factors outside our control. Our site and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law.
8. Intellectual property
All content on our site, including text, graphics, logos, and design, belongs to MBS Agency Studio or its licensors and may not be copied or used without our permission.
9. Limitation of liability
To the fullest extent permitted by law, MBS Agency Studio will not be liable for any indirect, incidental, special, or consequential losses, or any loss of profits, revenue, or data, arising from your use of our site or services. Our total liability for any claim will not exceed the amount you paid us in the three months before the claim arose.
10. Indemnification
You agree to indemnify and hold MBS Agency Studio harmless from any claims, losses, or expenses arising from your misuse of our site or services or your breach of these Terms.
11. Termination
We may suspend or end your access to our site or services at any time if you breach these Terms. You may stop using our services at any time, subject to any separate agreement between us.
12. Changes to these Terms
We may update these terms from time to time. The current version will always be on this page with the date it took effect. Continued use of our site or services after a change means you accept the updated Terms.
13. Governing law
These terms are governed by the laws of Virginia, and any disputes will be handled by the courts of Virginia.
14. Contact us
MBS Agency Studio
[email protected]
+1 (774) 329-9798
2725 Whitestone Ave, Chesapeake, VA, 23323